Knowledge Base

Dictation

• Philips SpeechMike
  • Driver Installation Program
  • Set to Mute
  • Setting Audio Levels for Recording
  • SpeechMike Doesnt Respond
  • Update Firmware
• Quikscribe Downloader
  • Demo Mode Error
  • Unblock Security
  • Update Admin Rights of Windows User Account for Quikscribe

Dictation Hub

• Sending via Email

Downloader Program

• Auto Display
• Change Device PIN
• Device Keyword Settings
• Device Record Settings
• Device Settings
• Display Quikscribe icons on task bar
• Files not sending automatically
• Importing Files from Portable Digital Recorders
• Missing File
• Quikscribe Licence Server Error
• Request Technical Support
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Exclude Quikscribe from Anti-Virus

• Avast
• AVG Internet Security
• Kapersky
• McAfee
• Norton Internet Security
• Trend Micro
• Vipre
• Windows Defender
• Windows Firewall
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Installation

• Installation
• Windows 8

Installation

• Installation
• Installation - Quikscribe Recorder
• Windows 8

Management

• Add Typing Queue
• Build Reports Database
• Change Date/Time Required
• Change File Completion Instructions
• Change File Status
• Change Priority
• Display Quikscribe icons on task bar
• Export Report
• Installation
• Menus are Disabled or Grayed-out
• Reassign files from one transcription folder to another
• Refresh Time
• Register
• Request Technical Support
• Sample Report
• Search Files
• Update Admin Rights of Windows User Account for Quikscribe
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Mobile App

• Articles coming soon

Olympus Dictation

• Download/Install

Philips Digital Pocket Memo 9400

• Mark File as Urgent
• Speed-up download process

Philips Digital Pocket Memo 9600

• 602 Error
• Connection Issues
• Date and time on Philips Digital Pocket Memo 9600
• Delete a section of recording
• DPM 9600-9610 Reference Guide
• Firmware Upgrade
• Firmware Version
• Insert Overwrite
• Mark a Recording as Completed
• Mark File as Urgent
• Move among files
• Reformat Memory Card
• Speed-up download process
• Volume
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Philips Voice Recorder

• Set-up

Portable Recorders

• Hand Controlled Microphone
  • Setting Audio Levels for Recording
• Troubleshooting
  • Physical Address of Computer
  • Quikscribe Licence Server Error
  • USB Power Management
  • USB Selective Suspend Disabled
  • User Account Control Message

• Buttons on Hand Control

Quikscribe Player

• Assign Profile
• Audio Preview in Open Audio Panel
• Change Profile
• Change User Name
• Check the Sound Level
• Close and Reopen a Dictation
• Complete or Finish a File
• Connect and Configure Foot Pedal
• Create Path for New User
• Create Profile/User
• Deregister
• Detailed View
• Display Quikscribe icons on task bar
• Duplicate User ID
• Export .wav file
• File Delivery Notification
• Hard Disk Maintenance
• Hide Date/Time required prefix from filename
• Main Interface
• Map to Receive Files
• Paste the Contents of a Recorder Marker
• Playback Controls
• Prompt for Profile on Startup
• Receive files through FTP
• Recover Registration
• Refresh Maintenance Period
• Register
• Replace an existing typist machine
• Request Technical Support
• Set-up New User
• Sound level
• UNC Universal Naming Convention Path Mapping
• Uninstall
• Update
• View Registrations
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Quikscribe Player

• Automatic File Notification is Red
• Cannot Receive Audio Files
• Change Compatibility Mode
• Check for Locked File
• Error: "Application-defined or object-defined error"
• Error: "File Failed to Complete"
• Error: "IAFCryptoModule.ocx"
• Error: “File is already in use. Would you like to open it anyway”
• File Monitor Notification is Incorrect
• File Notification Not Working
• Foot Pedal Won't Function
• Foot pedal won't work - another suggestion
• Hard Disk Maintenance
• License lost when new user signs on
• Open and Transcribe an Audio File
• Profile List Missing or Changed
• Quikscribe Licence Server Error
• Unblock Security
• Update Admin Rights of Windows User Account for Quikscribe
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Quikscribe Recorder

• Add Text or Graphic from Another Source to Dictation
• Change User Name
• Deregister
• DigiTel Pod Driver Installation
• Display Quikscribe icons on task bar
• Duplicate User ID
• Export .wav file
• Hard Disk Maintenance
• Insert or Overwrite or Append Dictation
• Poor Audio and SoundMax
• Prompt for Profile on Startup
• Recover Registration
• Refresh Maintenance Period
• Register
• Rename File
• Request Technical Support
• Send File Again
• Send File Path or Destination
• Send Via Email
• Sent Files - View List
• Set up to Send by Email
• Setting Up Digitel System
• Turnaround Time for Dictation
• Undo or Redo Dictation
• Uninstall
• Update
• View Registrations
• Volume Indicator
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Quikscribe Recorder

• Can't Send File - File is corrupt
• Change Compatibility Mode
• Hard Disk Maintenance
• License lost when new user signs on
• Lost File
• Missing Dictation
• Quikscribe Licence Server Error
• Unblock Security
• Update Admin Rights of Windows User Account for Quikscribe
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Transcription

• Foot Switch