• Skip to content
  • Skip to footer

Quikscribe

The #1 Digital Dictation and Transcription Software System

  • Home
  • About
  • Dictation
  • Transcription
  • Enterprise Manager
  • Downloads
  • News
  • Support

bhause / March 16, 2018

Cannot Receive Audio Files

You are here:
  • KB Home
  • Quikscribe Player
  • Cannot Receive Audio Files
< Back

Double check if the directory folder where files are being saved to matches with the path map set in the Quikscribe Player.

In order to check to which folder the dictated files are saved, you can follow the instructions below:

1. Open Quikscribe Recorder from the dictation computer.
2. Click on the Send File Options.

unable_receive_file_1.jpg

3. Click on Edit Path button.

unable_receive_file_2.jpg

4. You’ll find the name of the folder in the Current Sites section. Click it, and the directory path will show in the Site Location. Copy the entire directory path.

unable_receive_file_3.jpg

5. Open your Quikscribe Player now.

6. Click on the Quikscribe Settings icon.

unable_receive_file_4.jpg

7. Select Preferences and click on the Set Path Maps button.

unable_receive_file_5.jpg

8. Paste the directory path (Step 4) in the Drives box and hit Enter from your keyboard.

unable_receive_file_6.jpg

9. This will show the folders under that directory path as shown below:

unable_receive_file_7.jpg

10. Double-click on the Dictation (normally, it’s named “Typists”, depending on how it was set-up) to show the folders for the transcriptionists (or typists). Select the name of the typist/user. Notice that the name will show in the New Site box. Click Add.

unable_receive_file_8.jpg

11. It will now be added in the Current Site box. Click OK to save changes.

unable_receive_file_9.jpg

Reader Interactions

Footer

Contact Us

For Immediate service call us at:

Toll Free: 1-800-852-2526 U.S and Canada
Australia: (02) 9098 8499
United Kingdom: 020 3239 2682

Email: sales@DigiDictate.com

About Us

We produce the World’s most advanced digital dictation and digital transcription system specifically designed for the legal industry. We do not make this claim lightly, and we back it with one of the most potent guarantees in the industry.

Learn More

  • Home
  • About
  • Dictation
  • Transcription
  • Enterprise Manager
  • Downloads
  • News
  • Support

Copyright © 2025 · Digital Pro on Genesis Framework · WordPress · Log in

  • Knowledge Base
  • Download
  • Quikscribe Support Plan
  • Contact Support